Name: Grosvenor Casino
Address: 200 20th St N, Birmingham, AL 35203
Telephone: +12053202824
Rating: 4.5

Home › Services › Casino › Grosvenor Casino

Grosvenor Casino

84 Hill St, Birmingham B5 4AH, United Kingdom

Casino

3.8 601 reviews

Call Now Visit Website

Overview

If you're looking for a vibrant spot to enjoy gaming and entertainment in Birmingham, Grosvenor Casino is a fantastic choice. With a rating of 3.8 stars from over 600 reviews, it’s clear that this venue has made a mark on visitors. Located at 84 Hill St, Birmingham B5 4AH, this casino offers a lively atmosphere where fun and excitement are always on the menu.

There are also some nearby casino in the area. Check Hampton Inn Birmingham/Leeds, AL, Genting Casinos UK – Head Office, Holiday Inn Express Jasper by IHG, Limestone Legends Billiards and Grand Ticino for more options in this area.

h2: Services

Grosvenor Casino provides a wide range of services that cater to both seasoned players and newcomers. You can indulge in a variety of table games and slot machines, ensuring there's something for everyone. If you’re feeling hungry, the casino also features dining options that enhance your experience, allowing you to savor delicious meals while enjoying the thrill of the games.

h3: Why People Like It

Visitors appreciate Grosvenor Casino for several reasons. Many highlight the friendly staff who make everyone feel welcome, creating an inviting atmosphere. The casino's 24-hour operation is another major draw, providing flexibility for those who want to play at any time. Additionally, patrons often commend the cleanliness and modernity of the facilities, which contribute to a comfortable gaming environment.

Whether you're a local or just visiting Birmingham, Grosvenor Casino is a lively destination for entertainment and socializing. For more information, you can visit their website at [Grosvenor Casino](https://www.grosvenorcasinos.com/local-casinos/birmingham-hill-street) or check out their location on [Google Maps](https://www.google.com/maps/place/Grosvenor+Casino/data=!4m7!3m6!1s0x4870bc8bb7d96273:0xaaa0de6739cf505b!8m2!3d52.4776582!4d-1.9012932!16s%2Fg%2F1tf_gvx7!19sChIJc2LZt4u8cEgRW1DPOWfeoKo?authuser=0&hl=en&rclk=1). A visit to Grosvenor Casino promises a memorable experience filled with entertainment and enjoyment.

Location & Maps

📍 84 Hill St, Birmingham B5 4AH, United Kingdom · Birmingham

Contact Information

+441216431777 Visit Website View on Google Maps

Opening Hours

Sunday Open 24 hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours

Frequently Asked Questions

How can I contact Grosvenor Casino?

Call us at +441216431777. For quicker responses, calling during business hours usually works best.

What is the official website?

Visit www.grosvenorcasinos.com for services, pricing and updates.

Where is Grosvenor Casino located?

84 Hill St, Birmingham B5 4AH, United Kingdom · Open in Google Maps. Parking and public transport may vary by time of day.

What are today's opening hours?

Monday: Open 24 hours. Hours can change on holidays—check ahead if you're visiting then.

Which services or categories does it belong to?

This listing is categorized under:

Casino

How do customers rate Grosvenor Casino?

Average rating: 3.8 from 601 reviews. Ratings are based on recent feedback and may evolve over time.

In which city or region is it located?

Birmingham Alabama United States. This helps searchers find relevant local providers.

Customer Reviews

3.8

601 reviews

J★☆☆☆☆• 4 months ago

I’ve now been to this casino three times, and every single time I’ve had to deal with the same receptionist at the front desk. She is without doubt one of the rudest people I have ever come across in customer service. No greeting, no smile, no basic courtesy, just staring at the screen and snapping “date of birth” and “surname” like we’re an inconvenience to her. It’s so unpleasant that it feels deliberate, like she actually tries to make customers feel unwelcome. The reason I’m writing this review is because it’s genuinely such a horrible feeling every time we come here. Instead of walking in and feeling like we’re going to enjoy the night, we’re hit with her cold, stinking attitude straight away. It’s the last thing you want when you’re supposed to be having a nice evening. The casino itself is fine, no issues at all, but she completely ruins the first impression. What makes it worse is that she chooses to act like this in a front-of-house job. Reception should set the tone with a welcoming atmosphere, but instead she drags it down with her attitude every single time. It’s completely unprofessional and unacceptable. At the end of the day, it costs nothing to smile, nothing to be pleasant, and nothing to treat people with basic respect. Yet every time, she chooses hostility. For someone in her position, that’s simply not good enough.

Helin H★☆☆☆☆• 5 months ago

Went to this casino on the weekend midnight for some drinks with my partner lovely service from the two receptionists and the security guards so welcoming, such a laugh the guards are!, however when I entered the gaming floor the staff were so miserable like they don’t want to be here and the male manager is rude when I went to the bar the tall skinny blonde woman had a nasty attitude seemed like she wanted to not serve us our drinks because she was too busy chatting to the managers on the table near the bar it’s like “we interrupted her conversation” wouldn’t definitely be coming back and other downside the building is so out of date it smells really bad, and the toilets all I can say is awful! It such a shame when entering it seemed lovely but going on to the gaming floor appalling no stars I rather give but one for the service from receptionists and security guards.

LuDster★★☆☆☆• 1 years ago

It's not a bad Casino with a decent Bar. The minimum Bets are low for Roulette (£2) which is good 😉 Blackjack is £10. People say the staff are nice, some are, some I feel are just incompetent 👎. Whilst playing Roulette, the Croupier swiped all the chips and didn't pay me out, I questioned this, he wasn't sure. The small miserable female Pit Boss (with Glasses) sternly told me I was wrong (like she was even watching??) I challenged her asking her to review the CCTV, she kept refusing saying I was mistaken (I knew I wasn't). Ultimately I asked the Manager to check the CCTV, and I WAS CORRECT👍 I don't think I'd go back there again, with incompetent Croupiers and crappy Pit Bosses, there's better places I can spend my money 👎

Alan Hawlery★☆☆☆☆• 7 months ago

Zero hospitality! Every visit spend almost 2k and they refused for free larger!!! Which is not about the penny because every place I go I always tip minimum 5£ tip to the waiters or waitress. I’ll never go back to this location

anthony “Rudebwoy” white★★★☆☆• 6 months ago

It's ok ....bit on the small side but cheap drinks and cheap table games.....enjoyed it for a short visit and staff really friendly ....little bit dirty in places

ollie swiftyyy★★★☆☆• 1 years ago

normally have a good experience , but the staff are severely unfriendly and moody all the time today , i had 21 and dealer drew to 20 and quickly took my chips away and moved on to the next hand. i raised that i should’ve been payed out and i was met with aggression and hostility. they did check the cctv and found i was right, but instead of a profuse apology like any other establishment would give, all I received was a murmur of ‘pay the young man 30£’ aside from this , i do get offered drinks / food which is a nice gesture but then again i am praising staff for the bare minimum.

Seun★★★★★• 1 years ago

Paul and Molly and Luke was absolutely amazing. I loved playing at the casino. Very nice people, offered me drinks and would recommend more people to come. It’s worth it!!!

Mantas Plėšikas★★★★☆• 1 years ago

To small and isn't easy to get out to be honest when you are trying to find the exit or Toilet for example

Michael★☆☆☆☆• 1 years ago

Rude staff!!!! Spend to win, I had horrible experience do not go there I went with my girlfriend to have fun and been very disappointed!!!! No even a single number, then some rude Asian guy came to the table start shouting but staff didn't do any thing as he said he was spending money but when I complain they ask us to leave!!! Horrible experience, DO NOT GO!!! seems like if u Asian u may have some chances to win. The most horrible casino in Brum

Liz Smith★☆☆☆☆• 1 years ago

Staff are rude and/or miserable. I had a double vodka and Diet Coke and hubby had half a draft beer and it was £15! Just a standard vodka, not grey goose or anything premium! The min bet on roulette was £5 or £25 for side bets. Min blackjack bet was £15 per go. This was a Thursday afternoon in January. So just priced us out really. We left after finishing our overpriced drink.

Write a Review

★★★★★

Submit Review

Grosvenor Casino